Posts featuring customer service

Tony Hsieh Interview – Social Media, Community Integration – Part 3 on The BuzzBubble

Tony Hsieh Interview – Social Media, Community Integration – Part 3 on The BuzzBubble

0 / July 18, 2012 11:16 am

As we jump right into the third and final part of our interview with Tony Hsieh, CEO of Zappos.com and author of “Delivering Happiness”, we pick up with his views on social media marketing. He shares his thoughts by citing […]

Tony Hsieh Interview – Customer Service, Delivering Happiness – Part 1 on The BuzzBubble

Tony Hsieh Interview – Customer Service, Delivering Happiness – Part 1 on The BuzzBubble

0 / July 3, 2012 1:27 pm

This week on The BuzzBubble, we dive right into our interview with Tony Hsieh, Zappos.com CEO and bestselling author of “Delivering Happiness.” Taking a cue from Zappos, we embrace the weird and start off by picking Tony’s brain for his […]

Peter Shankman Part 2 on The BuzzBubble – Outrageous PR Stunts and Service Culture

Peter Shankman Part 2 on The BuzzBubble – Outrageous PR Stunts and Service Culture

0 / April 3, 2012 12:00 pm

On this next installment of our interview with Peter Shankman, we touch on the central concepts of Peter’s two books. We discuss some daring PR moves, hear about stunts that Peter has been involved in, including the YooHoo garbage truck, […]

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